RT Associates offer consistent methodologies to help minimise your Total Cost of Ownership (TCO) while maximising the business benefits of your IT investment. We can assist you to achieve the following benefits:
- Aligning of IT to your business
- Increasing operational efficiency
- Simplifying IT management
- Increasing user productivity
- Reducing complexity of IT usage
Support Services
RT Associates structures maintenance/network support contracts that provide your business the support of an experienced IT team at a manageable price.
RT Associates’ Support Services provides:
- Proactive regular server health checks and reports
- Access to RTA’s online Helpdesk ticketing system
- Callouts to your office
- Remote support of servers, computers and users
- Offering of strategic IT advice
- Computers, network equipment audit and recommendations
- Preferential rates and access to engineers for IT projects (eg. office relocation/expansions, server installations)
Managed Services
The demanding nature of business today means that companies need to focus on their core business if they want to successfully grow and remain competitive. Staying ahead of changing technologies can divert resources from more critical business issues, such as looking after your clients and increasing revenue. As your business grows, your IT infrastructure will also need to grow to accommodate it.
Outsourcing is no longer just a cost cutting option, it has become a strategic solution that allows businesses greater flexibility to better adapt to the sudden business changes.
RT Associates can provide outsourcing solutions to manage and support your IT infrastructure, allowing you to focus on your core business. We understand that there is no one single solution that can meet the needs of every business. By tailoring custom solutions, we can provide solutions for your business at a manageable price.
RT Associates’ Managed Services provides:
- Freedom to focus on your core business
- Access to more skills at less cost
- Optimum operational cost through repeatable methodology and shared skills
Consultancy Services
Why hire a RT Associates consultant?
The prevailing theory is that it’s cheaper and more efficient to outsource functions not directly applicable to your company’s core competencies. In reality, justification for hiring a consultant can be condensed down to three main reasons.
1) Expertise: The services required lie outside the expertise of your in-house staff. These services could be either strategic, operational, or administrative in nature.
2) Timing: Due to other commitments, your staff is unable to meet the deadline for a project.
3) Trust: An objective perspective of someone not enmeshed in your corporate politics and infrastructure is needed.
- Business Process Improvement
Despite the fact that IT is now present in many aspects of any business, very few companies realise that that improvement of business processes to leverage their IT infrastructure can greatly increase the overall efficiency of their business.
- Network assessment / Security audit
An audit of any system requires an understanding its components and its structure. An audit of a company’s security should include what security controls are in place, and how they work. Key points include (but not limited to): network vunerabilities, passwords, privileged accounts and remote access. Do you know who secure your data is?
- Disaster Recovery and Business Continuity Planning
With IT now an integral and essential part of most businesses, companies need to think about having an effective disaster recovery programme in place to safeguard against the terrifying and real possibility of data loss. RT Associates can help plan and manage this process for you, so that should the unthinkable happen, your company could be fully up and running in a matter of days or even hours.
Project Management Services
- Office set-up / relocation
- Network design and implementation
- Systems Integration
Use of new technology can improve productivity through increased efficiency and hence bring about a reduction of costs. However, introducing new technology to your business can be a double edge sword. Lack of proper planning and expertise can result in disruption of critical applications during integration, or improper integration, resulting in reduced productivity and incurring unplanned for costs. RT Associates can help plan and manage integration efficiently for your business. By offering a “one-stop shop” of services, technology and support, we are able to ensure the priority of minimal business disruption.
As every business’ IT needs are different, please feel free to contact us to discuss how our services could benefit you.